Abstract:
Job satisfaction is on the top of the important targets for an establishment which is in the process of total quality. Because, the provision of total quality, first of all, is based on the sincere commitment to work of the corporate employees/managers and being satisfied with their jobs; namely, doing their jobs fondly. The role of motivation about the productivity and the efficiency is a topic which has been studied and debated for years. Because, the company's success depends on employees' skills and willingness. With zero-error production of services, ensuring full customer satisfaction and employee in a harmonious relationship with their colleagues and work is the primary target of "job satisfaction". Composing customer contentment and loyalty, however, depends on making the firm's employees satisfied and the degree of saturation for their job.
In this study, by the theoretical approach to job satisfaction it was attempted to emphasize the theories explaining job satisfaction and the importance of the job satisfaction works and also what the job satisfaction and the relationship between employee attitudes are.
